Every manager and leader in a workplace deals with conflict. Sometimes they are uncomfortable and lack confidence addressing problem behavior and situations. Other times they are the cause of conflict.
The impact of unresolved conflict, poorly managed meetings, and ineffective feedback is usually low morale and higher than average turnover. Studies indicate that more than half of people leave a job because of conflict. The cost of replacing and employee is significant.
We can coach an individual or a group is how to handle things differently. Working behind the scenes we can guide people to more collaborative relationships that shift to a more positive environment.